Meet the Provider Solutions Specialist Team

HCA Healthcare’s Mid-America provider solutions specialists work diligently to support HCA Healthcare providers. Please contact the IT service desk for assistance from the appropriate team member. Our 24/7 Service Desk can be reached at (833) 764-0308.

eCW Support Team

Rob Harris, Lead Consulting Provider Solution Specialist
Lisa Lodge, Consulting Provider Solution Specialist
Chelsea Duncan, Consulting Provider Solution Specialist
Gordon DeJong, Consulting Provider Solution Specialist
Kaylyn Chitwood, Senior Provider Solution Specialist
Josie Relph, Senior Provider Solution Specialist
Daniel Natter, Provider Solution Specialist
Scott Fladung, Provider Solution Specialist
Kalli King-Jones, Provider Solution Specialist
Tristan Sales, Provider Solution Specialist

Melanie Traynham, Manager Physician Services Support

Facility Support Team

Joan Pflumm, Consulting Provider Solution Specialist - Overland Park Regional
Carol Salisbury, Senior Provider Solution Specialist - Menorah Medical Center
Carey Garcia, Senior Provider Solution Specialist - Research Medical Center
Sue Casey, Senior Provider Solution Specialist - Louisiana
Meagan Chaudoin, Provider Solution Specialist - Rapides Regional
Erika Crawford, Provider Solution Specialist - Centerpoint Medical Center
Destiny Washington, Provider Solution Specialist - Lee's Summit Medical Center
Jeff Richard, Provider Solution Specialist - Research Medical Center

Tricia Nugen, Manager Physician Services Support