Meet the Physician Support Team
HCA Healthcare’s Mid-America Provider Solutions Specialist Team works diligently to support HCA Healthcare providers. For assistance from the appropriate team member, call our Physician Hotline to speak directly with an analyst: 1-877-422-2060. Additionally, our 24/7 Service Desk can be reached at:1-816-276-4357 for general computer issues and questions.
PSG PSS Team
Our PSG Provider Solution Specialist (PSS) team is comprised of 13 highly qualified IT professionals who specialize in assisting our Ambulatory Clinic Physicians and Advanced Practice Professionals throughout the healthcare continuum from the introduction to, adoption, and advancing utilization of HCA technologies. Our team ensures our Ambulatory Clinic providers have training and instruction on how to access and effectively utilize healthcare technologies while responding to, triaging, and delivering seamless coordination for provider support needs.
Chelsea Duncan, Consulting Provider Solution Specialist
Gordon DeJong, Consulting Provider Solution Specialist
Kaylyn Chitwood, Consulting Provider Solution Specialist
Kalli King-Jones, Consulting Provider Solution Specialist
Deanna Wilkerson, Consulting Provider Solution Specialist
Lexi Johnson, Consulting Provider Solution Specialist
Monica McBride, Consulting Provider Solution Specialist
Brandon Blalock, Senior Provider Solution Specialist
Karli Conrad, Senior Provider Solution Specialist
Rachel Bass, Senior Provider Solution Specialist
Tara Sayers, Senior Provider Solution Specialist
Garrett Godsey, Senior Provider Solution Specialist
Dani Drass, Manager Physician Services Support
Facility PSS Team
Our Facility Provider Solution Specialist (PSS) team is comprised of 8 highly qualified IT professionals who specialize in assisting our facility side Physicians and Advanced Practice Professionals throughout the healthcare continuum from the introduction to, adoption, and advancing utilization of HCA technologies. Our team ensures our facility providers have training and instruction on how to access and effectively utilize healthcare technologies while responding to, triaging, and delivering seamless coordination for provider support needs.
Joan Pflumm, Consulting Provider Solution Specialist - Overland Park Regional
Carol Salisbury, Senior Provider Solution Specialist - Menorah Medical Center
Megan Sherrin, Senior Provider Solution Specialist- Research Brookside ER & Lafayette Regional Health Center
Maiya Kelley, Provider Solution Specialist- Centerpoint Medical Center
Stephone Anderson, Provider Solution Specialist- Research Medical Center
Alissa Iseman, Provider Solution Specialist- Lee's Summit Medical Center
Melissa Richards, Provider Solution Specialist- Belton Regional Medical Center & Research Psychiatric Center
Josh Hamlin, Manager Facility Physician Services Support